Boarding/Daycare Terms and Conditions
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By submitting the form, you agree to our Terms and Conditions.
Important Notes for Pet Parents:
- Avoid Feeding Before Travel: Please don’t feed your pet before traveling, as it may cause stomach upset.
- Meal Skipping is Normal: Some dogs, especially those with separation anxiety, may skip meals during their stay.
- Comfort Items: Feel free to bring your pet’s favorite treats, blankets, or toys to make them feel at home.
- Tick and Flea Protection: Ticks and fleas can occur naturally, so please ensure your pet is protected beforehand.
- Allergies and Medications: Inform us of any allergies or medications your pet requires prior to boarding.
- Meal Timings: We feed our pets at 10:00 AM and 7:00 PM.
Terms and Conditions:
1. Operating Hours:
- Check-in: 12:00 PM
- Check-out: 11:00 AM
- Late check-outs (after 11:00 AM) will incur an additional full-day charge.
2. Payments:
- All payments must be made in advance.
- Prices are subject to change without notice, and seasonal rates may apply.
3. Health Requirements:
- Dogs must be healthy and up-to-date with vaccinations (Rabies, 7-in-1 or 8-in-1, Kennel Cough).
- You’ll need to upload a copy of your pet’s vaccination records before boarding or daycare.
4. Medical Care:
- Any vet visits or medical treatments during your pet’s stay will be billed separately.
- In case of a serious illness, if we are unable to contact you, the veterinary surgeon’s decision will be final.
- If your pet becomes ill and does not survive despite treatment, we are not liable for compensation, but a veterinary report and treatment details will be provided.
5. Additional Services:
- Services like pet taxi, bathing, CCTV access, or swimming are available for an extra charge.
6. Late Pick-up/Abandonment:
- If your pet is not picked up within 5 days of the agreed departure date, it will be considered abandoned, and we will no longer be responsible for their care.
7. Owner Liability:
- If your pet injures our staff or another dog, you will be responsible for covering all medical and treatment costs.
8. Management Rights:
- We reserve the right to refuse service to any pet without explanation.
- We are not responsible for any illness, injury, or death of your pet during their stay.
Thank you for choosing Anbu K9 School for your pet’s care!